Privacy Policy

At Shivdevi International Logistics, we take the security and confidentiality of your personal and shipment data seriously. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you engage our domestic road transport, container trucking, and warehousing services.

1. Information We Collect

We collect information necessary to provide efficient road transport and warehousing services. This includes:

Contact Information: Name, email address, physical address, and mobile number.
Shipment Details: Origin and destination addresses, cargo descriptions, dimensions, weights, and handling requirements.
Tracking & Dispatch Data: Real-time location coordinates of cargo, truck routes, and delivery time logs.
Billing Info: GSTIN numbers, bank details, and invoice records.

2. How We Use Your Information

Your information is used solely to optimize logistics performance and fulfill service contracts:

To schedule dispatches, coordinate line hauls, and manage warehouse storage.
To provide shipment tracking updates and delivery alerts via SMS, WhatsApp, or Email.
To generate accurate pricing quotes, invoices, and process payments.
To comply with government regulations, including e-way bills, customs clearances, and transit audits.

3. Data Protection & Security

We implement standard security measures to protect your transit data. Our website uses Secure Socket Layer (SSL) encryption to secure information submitted through our quote forms. Physical data records at our regional terminals are restricted to authorized dispatch coordinators and line operators.

4. Information Sharing

We do not sell, rent, or trade your personal information. Your shipment data is shared only with:

Contracted drivers, fleet operations teams, and warehouse staff to execute transport requests.
Government authorities, toll plazas, and customs desks as required by law (e.g., GST or DGFT audits).
Third-party logistics partners assisting in last-mile door-to-door deliveries.

5. Cookies and Analytics

Our website uses cookies to enhance user experience and analyze traffic patterns. You can choose to disable cookies through your browser settings, though this may limit some interactive features of our online tracking portal.

6. Contact & Updates

This Privacy Policy may be updated periodically to reflect changes in regulatory laws or logistics operations. For questions regarding your data, please contact our administrative desk at anand@shivdevilogistics.com or call +91 91375 01828.